Multiple Choice Flashcards on 01 Now Assist Executive Micro-Certification / 0...

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Flashcard Practice Now Assist Executive Micro-Certification Multiple Choice

A team wants to heavily customize packaged Now Assist behavior for one department. What is the safest approach?

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Tell the department to use personal prompts outside ServiceNow for specialized behavior Modify packaged assets in production and rely on the next upgrade to reconcile the changes Confirm supported extension points, document business reasons, test regressions, and review upgrade impact Create separate unmanaged copies of every capability so vendor changes never apply

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